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Home Refund and Returns Policy
Refund and Returns Policy

At Ajay Soap Mills Company, we strive to provide high-quality detergents, cloth washing soaps, and dishwashing Bartan Bar. Customer satisfaction is our top priority, and we are committed to addressing your concerns with fairness and transparency. Please review our refund and returns policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

  1. The product delivered does not match your order.
  2. The product is unused and in its original packaging.

Products are eligible for returns within 7 days of purchase/delivery. Proof of purchase (receipt or invoice) is required.

2. Non-Returnable Items

The following items cannot be returned:

  1. Products purchased during clearance sales, promotions, or discounts.
  2. Products that have been used or partially consumed.
  3. Products that were damaged due to misuse or improper handling.

3. Refund Policy

  1. Refunds will only be processed for returned products that meet our eligibility criteria.
  2. Refunds will be issued in the original mode of payment within 15 business days after the return is approved.
  3. For cash-on-delivery orders, refunds will be issued via bank transfer or store credit.

4. Return Process

  1. Contact our customer support team at [+91 93507 29856] within 7 days of delivery.
  2. Provide details of the issue, along with photos of the product and proof of purchase.
  3. Our team will guide you through the return process and arrange for product pickup or request you to send it to our facility.

5. Exchange Policy

  1. Exchanges are not allowed for any products.

6. Shipping Returns:

To return your product, you should mail your product to: {ajaysoapmillscrm1@gmail.com}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact Us

For any questions or concerns regarding your order or this policy, please reach out to us at:

We value your business and are committed to ensuring that your experience with Ajay Soap Mills Company is seamless and satisfying.

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
Contact Us
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From ynr, IN

Purchased - Do Kainchi Detergent 1kg - Ajay Soap Mills

About 2 months ago
From bangalore, IN

Purchased - Imli Bartan Bar- Dish Washing Bar 100gm

About 2 months ago